About AquaSafe
Aqua Safe is an Australian owned and operated company established in 1994. Aqua Safe have a specialised team of sales people, service technicians (plumbers and electricians) and engineers on staff to provide the very best service possible. Some of our team have over 25 years experience in the water filtration industry with industrial, commercial and residential systems giving us an enormous depth of knowledge and expertise.
OUR WARRANTY
Aqua Safe was the first water filtration company to offer a 10 year comprehensive warranty back in 2004, long before any other company in the industry. Unlike others our warranty is comprehensive and includes o-rings, diverter valves and every other component of the system (excluding the filter cartridges), not just a meaningless warranty against defects in material and workmanship. This is a testament to the quality of products we use.
OUR GUARANTEE
Aqua Safe was also the first company and the only company in the industry to offer a 30 day ‘No Questions Asked’ money back Satisfaction Guarantee on residential water filters. If you are not 100% satisfied with the quality and performance of your filtration system within 30 days of receiving it or having it installed, we will refund your money in full excluding any installation cost. It does not have to be in ‘as new condition’ because it never will be and our 30 day guarantee includes cartridges.
OUR NETWORK
We distribute our products nationally and have a network of distributors, licensed plumbers and qualified trade persons to supply, install and service your water filtration system anywhere in Australia.
INDUSTRY LEADERS
We were an industry leader back in 2004 and continue to be an industry leader in customer service, satisfaction, product quality and pricing.